Secure Storage in Redmond, OR
3001 NW Canal Blvd.
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Reviews from Customers of Secure Storage in Redmond, Oregon

 

Average rating / 243 reviews

5 Out of
5 stars

         
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Secure Storage Redmond


  • 5 out of 5 stars
    Very good experience. I felt safe when I was there by myself to retrieve items in storage, and I knew my belongings were secure.

     


  • 5 out of 5 stars
    Storing my stuff w/Secure Storage has been a positive experience. The staff has always be more than "business-polite." They have been friendly, smiling the few times I've gone in, and prompt with a call-back should I call on the phone. I would use them again should the need arise, hoping of course, that it doesn't:) Terry W.

     


  • 5 out of 5 stars
    I really liked it because it did serve my needs (secluded, clean, open in the morning so that I could drop off things before work and open in the evenings after work to move things to the new house when it was finally available). I hope that the moving truck will be available soon again - I hoped that I could use it to speed things up but because if COVID19 that wasn't possible.

     


  • 5 out of 5 stars
    This storage unit facility is one of the cleanest, most trustworthy storage units I have ever used. I would highly highly recommend it. The staff have been pleasant anytime I have interacted with them as well. Great prices, family owned. I have absolutely no negative things to say about them. Keep doing what you're doing!

     


  • 5 out of 5 stars
    Easy

     


  • 5 out of 5 stars
    Wonderful facility

     


  • 5 out of 5 stars
    The staff was very friendly and helpful.

     


  • 5 out of 5 stars
    Been extremely happy with all aspects of your service.

     


  • 5 out of 5 stars
    Everyone was very helpful. During the time I rented, the facility felt secure, safe and the staff were very friendly. During the time of COVID and the staff kept inside the locked office as part of her Social Distancing protocol, they would still wave to me as I entered or exited the building. I was given clean instructions when we left on how to clean out the facility and we even got a reimbursement for unused days. A few months later, I need a copy of an invoice and the lady that answered the phone was very kind, knowledgeable and was able to help me. Great experience all around.

     


  • 5 out of 5 stars
    Great place! Super safe and secure...the staff is awesome....A++++++

     


  • 5 out of 5 stars
    Good. Professional

     


  • 4 out of 5 stars
    I feel good. Your place is easily accessible and very secure

     


  • 5 out of 5 stars
    Great facility and excellent people.

     


  • 5 out of 5 stars
    I have been very satisfied with secure storage. Well maintained and secure.

     


  • 5 out of 5 stars
    They are kind and accurate. Whenever I needed anything they were there for me. There facility is extremely secure. Best in Redmond!! I even got a good credit established. With there company. I would say they are the best in town.

     


  • 5 out of 5 stars
    Very easy to work with very accommodating, would use their services again if needed

     


  • 5 out of 5 stars
    Clean, friendly and professional. I wouldn’t go anywhere else.

     


  • 5 out of 5 stars
    The unit was clean when we took it over. The staff was always polite and helpful.

     


  • 5 out of 5 stars
    You all where hospitable and friendly. You made it feel like we were visiting friends

     


  • 5 out of 5 stars
    Excellent facility, friendly staff, user friendly policies, best storage option in Redmond in my opinion!

     


  • 5 out of 5 stars
    Very friendly, very accommodating and overall positive experience.

     


  • 5 out of 5 stars
    So far, so good.

     


  • 5 out of 5 stars
    Safe and secure. Friendly caring mangers. Would highly recommend to friends/family.

     


  • 5 out of 5 stars
    Last minute situation,very helpful for us (crosstown movers) as movers we deal with storage and personnel often so the clean facilities and helpful staff was much appreciated.

     


  • 5 out of 5 stars
    Friendly,clean, safe and secure.

     


  • 5 out of 5 stars
    Great communication and easy to set up

     


  • 4 out of 5 stars
    My experience has been great. We rented from you in the past and all went well.

     


  • 5 out of 5 stars
    Excellent. Everyone was very helpful\.

     


  • 5 out of 5 stars
    Gail,called me for availability...didn't expect that so soon! perfect timing Perfect customer service!! thank you so much!!

     


  • 5 out of 5 stars
    Person who wrote up acct was very helpful and patient.

     


  • 5 out of 5 stars
    The management is always very helpfu and I really appreciate how clean the grounds are and how easy it is to access my unit .

     


  • 5 out of 5 stars
    Scott made things very easy..

     


  • 5 out of 5 stars
    I have only been using this company since December but have already been very impressed with the operation. They returned calls to my voice messages promptly and were very informative. When I arrived to lease a unit, they were professional, efficient, and friendly. The added benefit which I found extraordinarily helpful was the ability to borrow the 15 ft truck. I wish all businesses I deal with were run as well as this one!

     


  • 5 out of 5 stars
    These folks were helpful and friendly and did not push me to get a larger space than I needed. The unit is clean and conveniently located.

     


  • 4 out of 5 stars
    helpful with the unit I needed not what he could try to sell me for profit.

     


  • 5 out of 5 stars
    Pleasant Staff, Clean Units, Attractive Facility and Well Maintained. Best of all however this storage unit is Secure.

     


  • 5 out of 5 stars
    Scott was very accommodating and was a big help relative to our short-term rental needs. We also enjoyed your company Christmas card...nice.

     


  • 5 out of 5 stars
    I have rented several units at Secure Storage over the past 12 years. Every time has been a good experience. The amenity of being able to use your moving truck sets you apart from others. I keep coming back to Secure Storage because of it. All office people have been great. The process is always quick and smooth. Thx for helping us while we’ve been in Central Oregon. We are in now a move to the Tri Cities. John/Shari Nelson

     


  • 5 out of 5 stars
    Everything is still going well

     


  • 5 out of 5 stars
    Simple storage solution with easy in, easy out, and the staff are more than willing to help in any way. I love the fact that you can do almost everything online from renting your unit to paying your bill.

     


  • 5 out of 5 stars
    Friendly, clean, secure with reasonable rates. This is the third time I have rented a storage unit.

     


  • 5 out of 5 stars
    You have treated me very well. I feel very good about your storage security system.

     


  • 5 out of 5 stars
    Very friendly and easy to work with. Willing to work toward a favorable outcome on an issue.

     


  • 5 out of 5 stars
    Very accomodating and met our needs completelt.

     


  • 5 out of 5 stars
    We are very satisfied! The staff is a pleasure to work with; professional, knowledgeable and pleasant. The buildings and grounds are clean and well-maintained. The use of the truck is a real bonus! We highly recommend Secure Storage! Mark and Diana Purkey

     


  • 5 out of 5 stars
    Very clean and secure. The free loan of their moving van was especially helpful!

     


  • 5 out of 5 stars
    Very professional!!

     


  • 5 out of 5 stars
    Great courtesy by Scott and his crew. Appreciate accessing this clean and "secure" storage facility. It is the best!

     


  • 5 out of 5 stars
    Great storage units and excellent customer service!

     


  • 5 out of 5 stars
    Great. Helpful and professional always

     


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